Trystar Custom Cable & Power Solutions

866.879.7827  TO PLACE YOUR ORDER

Frequently Asked Questions

If you don’t see what you’re looking for here, just call us and ask.

QUESTION /
I’ve heard Trystar can take an order on Friday night, process it and deliver it over the weekend. How is this possible?

ANSWER /
Trystar handles the bulk of our orders in house—from the manufacturing of custom products right through to job-site delivery and setup. By keeping our warehouses stocked and promoting one-to-one communication with our customers, we’re able to provide the most rapid and seamless direct-to-site services available.



QUESTION /
I want something that is different from what I see in the catalog. Can Trystar develop my idea for me?

ANSWER /
Yes. Trystar is a 100% vertical operation—from design engineering to production and delivery. Providing custom solutions is what we do best. If we don’t have a product or system that fits your needs, we’ll design one that does. Just ask.



QUESTION /
What are your typical lead times, starting from when I place my order?

ANSWER /
Lead times vary, but Trystar is known for being the fastest responder within the industries we serve. Contact us to learn how quickly we can turn around your project.



QUESTION /
How do I get a quote?

ANSWER /
Just call, email or fax us your job request. We'll quote your project immediately.



QUESTION /
Where are Trystar cables manufactured?

ANSWER /
Trystar manufactures most of its cables in house, right here in the United States. We purchase the finest raw copper from U.S. mines and process it on site to create finished assemblies. In order to offer our clients the widest range of products and solutions, Trystar also has agreements with friendly competitors to buy or process cables that we do not manufacture ourselves.



QUESTION /
How do I contact someone at Trystar after business hours?

ANSWER /
Trystar's office hours are from 7:30am to 7:00pm, but our team is available 24/7. After hours, simply call our 507.331.4332 and press 1 to be transferred to our cell phones.